Level 4 · Aligned with the ASQ CSSBB Body of Knowledge (9 sections including DOE and DFSS)

Lean Six Sigma Black Belt

Deployment, leadership, team management, advanced Define→Control, DOE, advanced SPC, DFSS, finance.

Who it is for — Experienced project managers, operational excellence leads, future Black Belts and internal trainers.

32 lessons 96 graded practice questions 48 mock exam questions 8 numerical cases Available languages : DE · EN · ES · FR · IT

Private training. The PROMACEO LEAN certificate is not a certification: it does not exempt you from any exam or prerequisite required by ASQ, IASSC, CSSC, the LCI or any other body.

Detailed syllabus

Unit 1Organization-wide planning and deployment

  1. 01
    From vision to project portfolioLink company strategy to a coherent Lean Six Sigma portfolio after assessing the organization's maturity.
    3 QCM
  2. 02
    Deployment roles and responsibilitiesAssign unambiguously the responsibilities of Champion, Sponsor, Master Black Belt, Black Belt, process owner and finance.
    3 QCM
  3. 03
    Selecting projects and quantifying benefitsPrioritize a project portfolio with a weighted matrix and finance-validated criteria (NPV, ROI, payback).
    3 QCM · 1 numerical cases

Unit 2Organizational process management and measures

  1. 01
    Thinking in processes rather than functionsDescribe an organization as a set of end-to-end processes, identify their stakeholders and measure performance at the interfaces.
    3 QCM
  2. 02
    Benchmarking and balanced scorecardsRun rigorous benchmarking and build a measurement system (balanced scorecard, KPIs, KBIs, OKRs) that links operational indicators to strategy.
    3 QCM
  3. 03
    Financial measures and the cost of poor qualityQuantify the cost of poor quality by category and link a Six Sigma project to the company's financial indicators (margin, break-even, IRR).
    3 QCM

Unit 3Team management

  1. 01
    Forming and launching the teamCompose a right-sized project team, launch it with a team charter and recognize Tuckman's stages to adjust the leadership style.
    3 QCM
  2. 02
    Facilitating meetings and deciding togetherRun productive meetings, make a group diverge then converge with the right tools and choose an explicit decision mode.
    3 QCM
  3. 03
    Team dynamics, conflict, motivation and evaluationDiagnose team dysfunctions, manage conflict with data, sustain motivation and evaluate collective performance.
    3 QCM

Unit 4Define: voice of the customer, charter and project management

  1. 01
    Advanced voice of the customer: segmentation, Kano and CTQsCollect the voice of the customer by segment, classify attributes with the Kano model and translate them into measurable critical characteristics (CTQ, CTD, CTC).
    3 QCM
  2. 02
    QFD: building the house of qualityDeploy customer requirements into prioritized technical characteristics with the QFD matrix, and read the trade-offs revealed by the roof of the house.
    3 QCM
  3. 03
    Charter, business case and project managementWrite a complete charter (problem statement, SMART goal, scope, business case) and manage the project with WBS, Gantt, critical path, PERT and a risk register.
    3 QCM · 1 numerical cases

Unit 5Measure: process, data, measurement systems, statistics and capability

  1. 01
    Process characteristics, data and samplingCharacterize a process through its flow metrics, choose the right data type and scale, and size an unbiased sampling plan.
    3 QCM
  2. 02
    Complete measurement system analysis (MSA)Qualify a measurement system through its components (bias, linearity, stability, repeatability, reproducibility) and interpret a Gage R&R or attribute agreement study against AIAG criteria.
    3 QCM · 1 numerical cases
  3. 03
    Statistics and probability distributions for the Black BeltSummarize data with the right tools, apply probability rules and choose the appropriate distribution (normal, binomial, Poisson, exponential, Weibull, chi-square, t, F) while relying on the central limit theorem.
    3 QCM
  4. 04
    Capability: short term, long term, Cpm, attributes and sigma levelCompute and interpret Cp, Cpk, Pp, Ppk and Cpm, distinguish short- and long-term capability, and convert attribute performance into DPMO and sigma level.
    3 QCM · 1 numerical cases

Unit 6Advanced Analyze: relationships, hypothesis tests and FMEA

  1. 01
    Correlation and simple linear regressionQuantify the relationship between two continuous variables, fit a regression line and judge whether it can be used.
    3 QCM
  2. 02
    Multiple regression, multi-vari and multivariate toolsModel a response with several factors, locate the dominant family of variation and recognise advanced multivariate tools.
    3 QCM
  3. 03
    Hypothesis testing: foundations, power and sample sizeFormulate a test, control the α and β risks, size the sample and separate statistical from practical significance.
    3 QCM · 1 numerical cases
  4. 04
    Parametric tests, non-parametric tests and contingency tablesChoose and interpret the right test (t, F, ANOVA, chi-square, Mann-Whitney, Kruskal-Wallis, Mood, Wilcoxon, Levene) according to the data and assumptions.
    3 QCM
  5. 05
    FMEA, gap analysis, root cause and waste analysisRun a complete FMEA with RPN and prioritisation, then complete Analyze with gap, root-cause and waste analysis.
    3 QCM · 1 numerical cases

Unit 7Advanced Improve: design of experiments, Lean methods and implementation

  1. 01
    Design of experiments: terminology, principles and planningMaster DOE vocabulary, the three founding principles and the planning approach for an experiment, including the one-factor design.
    3 QCM
  2. 02
    Full factorial 2^k designs: effects, interactions and analysisBuild a 2^k design, compute main effects and interactions, build the coded-unit model and validate the results.
    3 QCM · 1 numerical cases
  3. 03
    Fractional designs, resolution, blocking and response surfacesCut the number of runs with a fractional design while controlling aliases and resolution, block a 2^k design and recognise response-surface designs.
    3 QCM
  4. 04
    Advanced Lean methods and solution implementationApply Lean tools (Takt, Kanban, cellular flow, SMED, Kaizen, TOC, TPM) and lead the selection, pilot and roll-out of a solution while managing its risks.
    3 QCM

Unit 8Advanced Control: SPC, other controls and sustaining gains

  1. 01
    SPC: chart selection, rational subgroups and limitsSelect the control chart that fits the data, form rational subgroups and compute limits with the usual constants.
    3 QCM · 1 numerical cases
  2. 02
    Chart analysis: rules, pre-control, EWMA and CUSUMInterpret a chart with the Western Electric and Nelson rules, use pre-control and recognise EWMA and CUSUM charts for small shifts.
    3 QCM
  3. 03
    Other controls: TPM, visual management and 5SDeploy TPM with its indicators (OEE, MTBF, MTTR), visual management and 5S as devices that hold gains on the shop floor.
    3 QCM
  4. 04
    Control plan, sustaining gains and measuring benefitsWrite a complete control plan, organise sustainment (MSA, training, documentation, audits, lessons learned) and measure the project's lasting benefits.
    3 QCM

Unit 9Design for Six Sigma: frameworks, tools and robust design

  1. 01
    DFSS frameworks: DMADV, IDOV, Design for X and strategic toolsPosition DFSS relative to DMAIC, run DMADV or IDOV and apply Design for X approaches and strategic design tools.
    3 QCM
  2. 02
    Design tools: QFD, TRIZ, axiomatic design and systematic designDeploy the house of quality (QFD) and recognise the contributions of TRIZ, axiomatic design and systematic design to concept generation.
    3 QCM
  3. 03
    Robust design, statistical tolerancing, DFMEA and reliabilityApply robust design concepts (Taguchi), compute statistical tolerancing, link DFMEA and PFMEA and assess the reliability and maintainability of a design.
    3 QCM

Mock exam

48 questions drawn at random from every unit, 90 minutes, 70% pass mark. Unlocked once every lesson and every case has been completed.

Body of knowledge

Aligned with the ASQ CSSBB Body of Knowledge (9 sections including DOE and DFSS). References →

Certificate

When you pass the mock exam (≥ 70%), you download a personal PDF certificate with a verification QR code. It explicitly states that it is a private, non-certifying training program.

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